馃挕 At RAY we want you to know a new way to moderate your reviews, both private and public, and this is what you can now do with Feedback Center, a product that will reduce your management hours 馃暓 with which you can:
Centralize reviews from the following sources: RAY surveys, Google, Facebook.
You will be able to respond to each review regardless of the source and from the same tool.
We generate between 15% and 40% of the venue's 5-star reviews on Google, improving the venue's average score.
We find strengths and weaknesses in the operation of each location and the chain.
Ranking of owned/franchised stores based on average score and consumer experience.
You find the NPS of your premises
And you will be able to see the statistics of the personalized surveys
How can you enter Feedback Center?
Enter the RAY main menu in the Feedback Center section:
馃敆 How do I access?
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Visit our Help Center , there you will find more information to continue learning about the platform.
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