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What: is Feedback Center?

Ram贸n avatar
Written by Ram贸n
Updated over a year ago

馃挕 At RAY we want you to know a new way to moderate your reviews, both private and public, and this is what you can now do with Feedback Center, a product that will reduce your management hours 馃暓 with which you can:

  • Centralize reviews from the following sources: RAY surveys, Google, Facebook.

  • You will be able to respond to each review regardless of the source and from the same tool.

  • We generate between 15% and 40% of the venue's 5-star reviews on Google, improving the venue's average score.

  • We find strengths and weaknesses in the operation of each location and the chain.

  • Ranking of owned/franchised stores based on average score and consumer experience.

  • You find the NPS of your premises

  • And you will be able to see the statistics of the personalized surveys

How can you enter Feedback Center?

  1. Enter the RAY main menu in the Feedback Center section:

馃敆 How do I access?

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Visit our Help Center , there you will find more information to continue learning about the platform.


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