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How to: Check if my store is connected to Google My Business

Ram贸n avatar
Written by Ram贸n
Updated over a year ago

馃挕 It is important that when you see reviews on Google My Business (GMB) that are not on RAY, you carry out this process that we are going to tell you about below
.

馃搶 One of the reasons why it can be disconnected is due to exercises that Google carries out to take care of its users' information.
To
verify if your store is connected 鉁旓笍 with the GMB listing, you must enter:

  1. Enter Settings:

  2. In the Feedback Center > My connected stores

and it will show you the store or stores that you have connected.

As we show you in the previous image, if the Google account appears it is because it is connected.

馃搶 As an important piece of information, linking is necessary, so that the process of surveying customers through RAY, completing the Survey with positive results, we invite those customers to leave a review on GMB.

馃敆 How do I access?

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Visit our Help Center , there you will find more information to continue learning about the platform.


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