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How to activate an auto reply rule in FeedBack Center?

Ram贸n avatar
Written by Ram贸n
Updated over a year ago

To activate an automatic response rule you must log in to your Botbit account and follow these steps:

  1. Go to configurations

  2. Automation

  3. Automatic answers

  4. After you enter you must go to the button located on the left side:

    The automatic rule will be activated once the button on the left side turns green, as indicated in the following image:


    馃搶 Important:

    Do not leave customers without a response, thus preventing the review from being public, for this set up the Detractor Alert on WhatsApp HERE

    馃敆 How do I access?

    Settings > Feedback Center > Automatic responses

    Related Posts:

    . How to: Link response template to my automatic rule in Feedback Center

    路 How to: Create an automatic response rule in Feedback Center

    . How to: Create a response template in Feedback Center

    Visit our Help Center There you will find more information to continue learning about platform.

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