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Loyalty Program

Points-based system to build customer loyalty. Available on Direct Reservations and Tu Delivery plans.

Written by Joaquín Mecozzi

Available on Direct Reservations and Tu Delivery plans.

A points-based system to build customer loyalty and bring them back.


Access

From the side menu of the portal, or from Site Settings > Features > Loyalty Program > Go to Loyalty Settings.


Program Status

  • Active program (toggle): When active, customers earn and redeem points. When paused, the program is disabled for customers.


Program Identity

  • Program name: How it is presented to customers (e.g., "Members Club", "Loyalty Program").


Bonuses

  • Points per completed reservation: Awarded automatically when a reservation is completed.

  • Points for signing up: Awarded one-time when a customer signs up to the program.

Save your changes by clicking Save changes.


💡 When Loyalty is active, you can enable access from the site's navbar so customers can log into their points account directly from your page.

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